Privacy policy

Pawsome Pet Care Academy (referred to as “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when accessing or using our 100% online course platform.
1. Information We Collect
1.1 Personal Information
When you register for our online courses or interact with our platform, we may collect the following information:
Full name
Email address
Phone number
Payment information (e.g., credit card details)
Billing address
Any other information you voluntarily provide through forms or communication with us

1.2 Non-Personal Information
We may also collect non-identifiable information, such as:
IP address
Browser type and version
Device type
Operating system
Pages visited and time spent on the platform
Cookies and usage data

2. How We Use Your Information
We use the information collected for the following purposes:
To provide access to our online courses and related resources
To process payments and issue receipts
To improve our course offerings and platform functionality
To respond to your inquiries and provide customer support
To send updates, newsletters, and promotional materials (only with your consent)
To comply with legal and regulatory requirements

3. How We Protect Your Information
We implement industry-standard security measures to safeguard your personal information, including:
Encryption of sensitive data (e.g., payment details)
Secure servers and firewalls
Regular monitoring of our systems for vulnerabilities
Access controls to restrict unauthorized access
While we strive to protect your personal information, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
Service Providers: Third-party companies that assist us in operating our platform (e.g., payment processors, hosting providers). These companies are contractually obligated to protect your data.
Legal Authorities: When required to comply with legal obligations or protect our rights and property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your experience. Cookies help us:
Remember your preferences
Analyze platform performance
Deliver personalized content
You can control or disable cookies through your browser settings, but this may affect your ability to use certain features of the platform.

6. Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections to inaccurate or incomplete information
Request the deletion of your data, subject to legal and contractual obligations
Opt-out of receiving marketing communications
To exercise these rights, please contact us at [Insert Contact Email].

7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Non-personal information may be retained indefinitely for analytical purposes.

8. Children’s Privacy
Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor has provided us with personal data, we will take steps to delete it.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically.
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